Terms and conditions

Trinity CertTESOL - In-person and online courses

    Course payment, cancellations and refunds

  1. Once accepted onto the course a 350€ deposit will be required to reserve your place. You will only be accepted onto the course upon receipt of your deposit.
  2. The 350€ deposit is non-refundable.
  3. We reserve the right to cancel your application for non-payment.
  4. The total balance of course fees must be paid 7 days prior to the course start date. Should the balance not be paid within this time frame your position in the course will become available to other applicants, if the course meets capacity, your position will be forfeited. Your deposit can be transferred to an alternative start date.
  5. If you cancel or postpone your course:
    1. More than 4 weeks notice - you will receive no penalty and your deposit and additional paid course fees will be valid for a future course within 12 months, if you wish to cancel you will be entitled to a full refund minus your deposit.
    2. Less than 4 weeks notice - your deposit and additional paid course fees will be valid for a future course within 12 months, if you wish to cancel you will be refunded 50% of course fees paid minus your deposit. The cut off point is 5pm Spanish time, on the Thursday preceding the Monday course start date.
    3. Once the course has started, no refunds or postponements will be offered.
    4. In the case of refunds, any fees owed will be returned to you within 90 days of the refund request and confirmation.
  6. TEFL Iberia reserves the right to cancel a course which does not meet the minimum number of students. In case of any cancellation by TEFL Iberia of a course which has not yet started, students will be reimbursed the full amount for the reservation or any other payment that has been made in advance.
  7. A fee of €70 is applicable for any referred assessments (failed assessments) for re-submission.
  8. TEFL Iberia reserves the right to use their own discretion on situations and may make exceptions on a case by case situation.
  9. Where a refund is given any bank charges related to transfers and exchange rate movements will be deducted from the refundable amount due.
  10. Online courses only: students are required to declare they have appropriate resources and environment to undertake an online course. This includes the appropriate hardware (laptop/computer) that has sufficient video and sound (speaker and microphone) capabilities along with sufficient internet connection. It is also required that students are in a quiet and well lit space.

Student Visas (Developing Teacher and Spanish courses)

  1. Once accepted onto the course a 350€ deposit will be required to reserve your place.
  2. Deposits are non-refundable.
  3. If you are doing a combination of courses (e.g. Trinity CertTESOL and Developing Teacher) and need to cancel, we will only keep a deposit for one course, not both.
  4. The total course balance must be paid in advance prior to your visa appointment, in order to send you the appropriate course registration letter and proof of payment.
  5. You must give at least 3 weeks notice of your visa appointment in advance along with full payment, to allow for adequate time to prepare necessary documentation.
  6. The visa documents will be sent free of charge, by regular, certified post.
  7. If you require express shipping of the visa documentation you must pay the fees for shipping these documents in advance. This is typically 60-70€ and the letter will be sent by DHL courier.
  8. If a visa is rejected due to error by the student, the student will be entitled to a refund minus course deposit. Proof of rejection will be required to process the refund.
  9. If a visa is rejected due to error on behalf of TEFL Iberia, the student will be entitled to a full refund, including the deposit. Proof of rejection will be required to process the refund.
  10. If a student visa is processed and approved, no refunds will be issued.
  11. If a student cancels their enrollment at any time prior to starting the course, the deposit will not be refunded.
  12. In the case of refunds, any fees owed will be returned to you within 90 days of the refund request and confirmation.
  13. The Developing Teacher and Spanish courses can be moved online at the school’s discretion.
  14. During a 12 month student visa, you will have 4 weeks of summer holiday in August, 3 weeks of holiday at Christmas, and 1 week of holiday at Easter. These times are considered holidays and will not be recovered.
  15. If a Developing Teacher / Spanish class falls on a public holiday, the class will not be recovered.
  16. Classes missed to a students absence cannot be recovered.
  17. If the number of students in a group is reduced to less than 4, TEFL Iberia reserves the right to make adjustments (reset time, reduced hours, integrate into another group).
  18. The school can substitute teachers for these classes as they see fit.

Accommodation

  1. Students are required to notify TEFL Iberia of accommodation needs at least 4 weeks prior to arrival.
  2. If accommodation is requested less than 4 weeks before the course start date, TEFL Iberia cannot guarantee accommodation.
  3. Accomodation fees must be paid before the confirmation of accommodation at least 4 weeks prior to course start date or arrival. TEFL Iberia will not make any accommodation arrangements until full payment has been received.
  4. If accomodation fees are not paid at least 4 weeks before arrival, TEFL Iberia cannot guarantee accommodation.
  5. TEFL Iberia can not make any guarantees on location, flat type or included amenities.
  6. Trainees will be expected to pay a refundable €200 security deposit directly to accomodation host when they arrive.This will be refunded to you when you leave, assuming there are no damages to the flat.
  7. The 200€ security deposit can either be paid in cash or electronically. TEFL Iberia will confirm with you the preferred payment method before you arrive.
  8. If a trainee cancels their accommodation for more than 4 weeks of arrival, the trainee will be entitled to a full refund.
  9. If a trainee cancels their accommodation within 4 weeks of arrival the trainee will forfeit 50% of their accommodation fees order to cover host fees.
  10. If a trainee cancels their accommodation within 2 weeks of arrival the trainee will forfeit all of their accommodation fees order to cover host fees.
  11. If a trainee arrives late, a late arrival fee may be charged by the host.
  12. Late arrivals are considered any arrival past 10pm.
  13. The host cannot be held responsible for loss or theft of personal belongings. We recommend students take out the appropriate travel insurance for their personal items.

General

  1. TEFL Iberia operates in a language academy and expects good conduct of behaviour. It is expected that trainees respect the academy, its staff and other students.
  2. TEFL Iberia has the right to remove a trainee from the course and academy in a result of unacceptable behaviour that impacts staff and students. The trainee will not receive any reimbursement of course fees if they are removed from the course.
  3. If you miss any of the course sessions due to ill health you will have to provide a doctor’s note.
  4. If you miss more than 2 days of the course you may forfeit your place on the course and will have to pay an admin fee to make up the missed time on a future course.
  5. TEFL Iberia will not be responsible for unsuccessful completion of the course and will not offer refunds for uncompleted courses and will use discretion on a case by case basis for the opportunity to re-attend the course.
  6. The TEFL Iberia course certificate will be made available one month after course completion.
  7. You can pick up your certificate form the school or we can post it to you free of charge, via standard post. We will store the certificate for you for up to 2 years, after which you will have to contact Trinity College London directly to get a replacement hard copy.
  8. TEFL Iberia cannot be held responsible for loss or theft of personal belongings.
  9. TEFL Iberia reserves the right to up date and make changes to their Terms and Conditions as they see fit.

Covid19 And Health Measures

  • TEFL Iberia follows the health and safety measures recommended by the government, and therefore reserves the right to adjust the maximum number of students allowed in the school, restructure groups and classes as appropriate, as well as cancelling them in case of risk of infection.
  • In case of a school closure, TEFL Iberia will offer online classes as an alternative.
  • If necessary, TEFL Iberia reserves the right to offer a minimum service, such as a reduced timetable or change the teacher, as required.
  • TEFL Iberia reserves the right to not make any refunds in case of cancellations by the student.